Family Access Center
Address, phone and website
As recorded in the SAMHSA directory. Phone lines and addresses change, so confirm on the facility website before you travel.
| Address | 300 West Broadway, Council Bluffs, IA 51503 · Get directions |
|---|---|
| Phone on record | (712) 328-3700 |
| Website | familyaccesscenter.org |
| Federal listing | FindTreatment.gov, the treatment locator run by SAMHSA |
Where this facility is
Location as recorded in the SAMHSA directory.
About Family Access Center
Serving the Council Bluffs, Iowa community, Family Access Center delivers personalized treatment plans that combine clinical expertise with compassionate support. The facility focuses on whole-person healing, addressing physical, emotional, and psychological aspects of recovery.
Services and programs
Profile as recorded in the SAMHSA Treatment Services Locator. Confirm current availability with the facility.
- Type of Care
- Substance use treatment · Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
- Service Setting
- Outpatient · Intensive outpatient treatment · Regular outpatient treatment
- External Opioid Medications Source
- No formal relationship with prescribing entity
- Type of Alcohol Use Disorder Treatment
- Accepts clients using medication assisted treatment for alcohol use disorder but prescribed elsewhere
- External Source of Medications Used for Alcohol Use Disorder Treatment
- In-network prescribing entity · No formal relationship with prescribing entity
- Type of Opioid Treatment
- Accepts clients using MAT but prescribed elsewhere
- Treatment Approaches
- Cognitive behavioral therapy · Motivational interviewing · Matrix Model · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy
- Facility Operation
- Private for-profit organization
- License/Certification/Accreditation
- State department of health · Council on Accreditation (COA)
- Payment/Insurance/Funding Accepted
- Medicare · Medicaid · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment Assistance Available
- Sliding fee scale (fee is based on income and other factors)
- Special Programs/Groups Offered
- Adult women · Seniors or older adults · Criminal justice (other than DUI/DWI)/Forensic clients · Clients with co-occurring mental and substance use disorders · Clients with co-occurring pain and substance use disorders · Clients with HIV or AIDS · Clients who have experienced sexual abuse · Clients who have experienced intimate partner violence, domestic violence · Clients who have experienced trauma
Payment and insurance at Family Access Center
| Payment type | In the SAMHSA profile |
|---|---|
| Medicaid | Listed |
| Medicare | Listed |
| Private health insurance | Listed |
| Military insurance (TRICARE) | Not listed |
| State-financed plan other than Medicaid | Listed |
| Cash or self-payment | Listed |
| Sliding fee scale | Listed |
Full payment list on record
Medicare, Medicaid, Private health insurance, Cash or self-payment and State-financed health insurance plan other than Medicaid. Payment assistance: Sliding fee scale (fee is based on income and other factors).
“Listed” means the facility reported that payment type to SAMHSA. It does not mean your plan is in network, so ask before the first visit. Marketplace plans must cover substance use treatment as an essential health benefit: HealthCare.gov. Coverage rules for public programs: Medicaid, Medicare.
How this program compares in Iowa
Family Access Center lists 7 of the 17 services and payment options we track. The least common of them in Iowa is intensive outpatient (IOP): 49 of 198 programs list it.
| Listed by this facility | Iowa programs that list it |
|---|---|
| Intensive outpatient (IOP) | 49 of 198 programs (25%) |
| Accepts Medicare | 98 of 198 programs (49%) |
| Sliding fee scale | 121 of 198 programs (61%) |
| Telehealth therapy | 160 of 198 programs (81%) |
| Outpatient treatment | 174 of 198 programs (88%) |
| Accepts private health insurance | 184 of 198 programs (93%) |
| Accepts Medicaid | 193 of 198 programs (97%) |
Our count, October 9, 2026. We read the SAMHSA service profile of every Iowa program in the directory: 198 of 263 have one. A program is counted when the service appears in its profile word for word. All Iowa programs.
Common questions about Family Access Center
Answers come from this facility’s record in the SAMHSA directory. Where the record is silent, there is no answer here.
Where is Family Access Center located?
Family Access Center is at 300 West Broadway, Council Bluffs, IA 51503. This is the address on record in the federal SAMHSA directory.
What treatment does Family Access Center provide?
Type of care on record: Substance use treatment and Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children. Settings on record: Outpatient, Intensive outpatient treatment and Regular outpatient treatment.
Does Family Access Center offer methadone or buprenorphine?
The profile does not name a medication the facility prescribes itself. It says: Accepts clients using MAT but prescribed elsewhere. In Iowa, 3 of 198 programs with a profile list methadone maintenance; see the Iowa page. Read how opioid treatment works.
Does Family Access Center offer detox?
No detox service is listed in the profile of Family Access Center. In Iowa, 12 of 198 programs with a profile list detox; see the Iowa page. Background: medical detox.
Does Family Access Center accept Medicaid, Medicare or private insurance?
In the SAMHSA profile: Medicaid is listed, Medicare is listed and private health insurance is listed. The payment table has the full list. Plans differ, so ask the facility whether it is in your network. Our insurance guides explain what to ask.
Who does Family Access Center treat?
Sex accepted: Female and Male. Programs or groups on record: Adult women, Seniors or older adults, Criminal justice (other than DUI/DWI)/Forensic clients, Clients with co-occurring mental and substance use disorders, Clients with co-occurring pain and substance use disorders, Clients with HIV or AIDS, Clients who have experienced sexual abuse, Clients who have experienced intimate partner violence, domestic violence and Clients who have experienced trauma.
Is Family Access Center licensed or accredited?
The profile lists: State department of health and Council on Accreditation (COA). Operated as: Private for-profit organization.
How do I contact Family Access Center?
The phone on record is (712) 328-3700. Website: familyaccesscenter.org. Pathway Recovery is a directory and does not answer calls for this facility.
Nearby Treatment Centers in Iowa
Closest listed facilities, by straight-line distance from this address.