Family Service Agency
Address, phone and website
As recorded in the SAMHSA directory. Phone lines and addresses change, so confirm on the facility website before you travel.
| Address | 628 West Broadway, North Little Rock, AR 72114 · Get directions |
|---|---|
| Phone on record | (501) 372-4242 |
| Website | helpingfamiliesfirst.org |
| Federal listing | FindTreatment.gov, the treatment locator run by SAMHSA |
Where this facility is
Location as recorded in the SAMHSA directory.
About Family Service Agency
A private non-profit organization offering comprehensive outpatient care for adults with substance use disorder and co-occurring mental health conditions.
Services and programs
Profile as recorded in the SAMHSA Treatment Services Locator. Confirm current availability with the facility.
- Type of Care
- Substance use treatment · Mental health treatment · Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children
- Service Setting
- Outpatient
- Facility Type
- Outpatient mental health facility
- Treatment Approaches
- Cognitive behavioral therapy · Couples/family therapy · Dialectical behavior therapy · Group therapy · Integrated Mental and Substance Use Disorder treatment · Individual psychotherapy · Telemedicine/telehealth therapy
- Emergency Mental Health Services
- Crisis intervention team
- Facility Operation
- Private non-profit organization
- Payment/Insurance/Funding Accepted
- Medicare · Medicaid · Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
- Payment Assistance Available
- Sliding fee scale (fee is based on income and other factors)
- Special Programs/Groups Offered
- Seniors or older adults · Veterans · Active duty military · Clients with co-occurring mental and substance use disorders · Clients with HIV or AIDS · Persons with eating disorders · Persons 18 and older with serious mental illness (SMI)
- Facility Smoking Policy
- Smoking not permitted
- Age Groups Accepted
- Children/Adolescents · Young Adults · Adults · Seniors
- Facility Vaping Policy
- Vaping not permitted
Payment and insurance at Family Service Agency
| Payment type | In the SAMHSA profile |
|---|---|
| Medicaid | Listed |
| Medicare | Listed |
| Private health insurance | Listed |
| Military insurance (TRICARE) | Not listed |
| State-financed plan other than Medicaid | Listed |
| Cash or self-payment | Listed |
| Sliding fee scale | Listed |
Full payment list on record
Medicare, Medicaid, Private health insurance, Cash or self-payment and State-financed health insurance plan other than Medicaid. Payment assistance: Sliding fee scale (fee is based on income and other factors).
“Listed” means the facility reported that payment type to SAMHSA. It does not mean your plan is in network, so ask before the first visit. Marketplace plans must cover substance use treatment as an essential health benefit: HealthCare.gov. Coverage rules for public programs: Medicaid, Medicare.
How this program compares in Arkansas
Family Service Agency lists 6 of the 17 services and payment options we track. The least common of them in Arkansas is sliding fee scale: 65 of 198 programs list it.
| Listed by this facility | Arkansas programs that list it |
|---|---|
| Sliding fee scale | 65 of 198 programs (33%) |
| Accepts Medicare | 121 of 198 programs (61%) |
| Accepts Medicaid | 157 of 198 programs (79%) |
| Accepts private health insurance | 157 of 198 programs (79%) |
| Telehealth therapy | 160 of 198 programs (81%) |
| Outpatient treatment | 175 of 198 programs (88%) |
Our count, October 9, 2026. We read the SAMHSA service profile of every Arkansas program in the directory: 198 of 246 have one. A program is counted when the service appears in its profile word for word. All Arkansas programs.
Common questions about Family Service Agency
Answers come from this facility’s record in the SAMHSA directory. Where the record is silent, there is no answer here.
Where is Family Service Agency located?
Family Service Agency is at 628 West Broadway, North Little Rock, AR 72114. This is the address on record in the federal SAMHSA directory.
What treatment does Family Service Agency provide?
Type of care on record: Substance use treatment, Mental health treatment and Treatment for co-occurring substance use plus either serious mental health illness in adults/serious emotional disturbance in children. Settings on record: Outpatient.
Does Family Service Agency offer detox?
No detox service is listed in the profile of Family Service Agency. In Arkansas, 13 of 198 programs with a profile list detox; see the Arkansas page. Background: medical detox.
Does Family Service Agency accept Medicaid, Medicare or private insurance?
In the SAMHSA profile: Medicaid is listed, Medicare is listed and private health insurance is listed. The payment table has the full list. Plans differ, so ask the facility whether it is in your network. Our insurance guides explain what to ask.
Who does Family Service Agency treat?
Age groups accepted: Children/Adolescents, Young Adults, Adults and Seniors. Programs or groups on record: Seniors or older adults, Veterans, Active duty military, Clients with co-occurring mental and substance use disorders, Clients with HIV or AIDS, Persons with eating disorders and Persons 18 and older with serious mental illness (SMI).
How do I contact Family Service Agency?
The phone on record is (501) 372-4242. Website: helpingfamiliesfirst.org. Pathway Recovery is a directory and does not answer calls for this facility.
Nearby Treatment Centers in Arkansas
Closest listed facilities, by straight-line distance from this address.
One of 8 treatment facilities listed in North Little Rock, AR.