First Step Services
Address, phone and website
As recorded in the SAMHSA directory. Phone lines and addresses change, so confirm on the facility website before you travel.
| Address | 128 Quade Drive, Cary, NC 27513 · Get directions |
|---|---|
| Phone on record | (919) 651-8349 |
| Website | firststepnc.com |
| Federal listing | FindTreatment.gov, the treatment locator run by SAMHSA |
Where this facility is
Location as recorded in the SAMHSA directory.
About First Step Services
First Step Services delivers quality behavioral health and substance abuse treatment services to the Cary, North Carolina area. The center's experienced staff utilizes evidence-based practices to help clients build a strong foundation for long-term recovery.
Services and programs
Profile as recorded in the SAMHSA Treatment Services Locator. Confirm current availability with the facility.
- Type of Care
- Substance use treatment
- Service Setting
- Outpatient · Intensive outpatient treatment · Regular outpatient treatment
- Opioid Medications used in Treatment
- Naltrexone used in Treatment
- External Opioid Medications Source
- No formal relationship with prescribing entity
- Type of Alcohol Use Disorder Treatment
- This facility administers/prescribes medication for alcohol use disorder
- External Source of Medications Used for Alcohol Use Disorder Treatment
- In-network prescribing entity · No formal relationship with prescribing entity
- Type of Opioid Treatment
- Relapse prevention with naltrexone · Accepts clients using MAT but prescribed elsewhere
- Pharmacotherapies
- Acamprosate (Campral®) · Disulfiram · Naltrexone (oral) · Medication for mental disorders · Non-nicotine smoking/tobacco cessation
- Treatment Approaches
- Brief intervention · Cognitive behavioral therapy · Motivational interviewing · Relapse prevention · Substance use disorder counseling · Telemedicine/telehealth therapy · Trauma-related counseling
- Facility Operation
- Private for-profit organization
- License/Certification/Accreditation
- State Substance use treatment agency · State mental health department · State department of health · Commission on Accreditation of Rehabilitation Facilities (CARF)
- Payment/Insurance/Funding Accepted
- Private health insurance · Cash or self-payment · State-financed health insurance plan other than Medicaid
Payment and insurance at First Step Services
| Payment type | In the SAMHSA profile |
|---|---|
| Medicaid | Not listed |
| Medicare | Not listed |
| Private health insurance | Listed |
| Military insurance (TRICARE) | Not listed |
| State-financed plan other than Medicaid | Listed |
| Cash or self-payment | Listed |
| Sliding fee scale | Listed |
Full payment list on record
Private health insurance, Cash or self-payment and State-financed health insurance plan other than Medicaid. Payment assistance: Sliding fee scale (fee is based on income and other factors).
“Listed” means the facility reported that payment type to SAMHSA. It does not mean your plan is in network, so ask before the first visit. Marketplace plans must cover substance use treatment as an essential health benefit: HealthCare.gov.
How this program compares in North Carolina
First Step Services lists 6 of the 17 services and payment options we track. The least common of them in North Carolina is sliding fee scale: 85 of 478 programs list it.
| Listed by this facility | North Carolina programs that list it |
|---|---|
| Sliding fee scale | 85 of 478 programs (18%) |
| CARF accreditation | 106 of 478 programs (22%) |
| Intensive outpatient (IOP) | 112 of 478 programs (23%) |
| Telehealth therapy | 354 of 478 programs (74%) |
| Accepts private health insurance | 357 of 478 programs (75%) |
| Outpatient treatment | 405 of 478 programs (85%) |
Our count, October 9, 2026. We read the SAMHSA service profile of every North Carolina program in the directory: 478 of 606 have one. A program is counted when the service appears in its profile word for word. All North Carolina programs.
Common questions about First Step Services
Answers come from this facility’s record in the SAMHSA directory. Where the record is silent, there is no answer here.
Where is First Step Services located?
First Step Services is at 128 Quade Drive, Cary, NC 27513. This is the address on record in the federal SAMHSA directory.
What treatment does First Step Services provide?
Type of care on record: Substance use treatment. Settings on record: Outpatient, Intensive outpatient treatment and Regular outpatient treatment.
Does First Step Services offer methadone or buprenorphine?
Yes. Opioid treatment on record: Relapse prevention with naltrexone and Accepts clients using MAT but prescribed elsewhere. Read how opioid treatment works.
Does First Step Services offer detox?
No detox service is listed in the profile of First Step Services. In North Carolina, 54 of 478 programs with a profile list detox; see the North Carolina page. Background: medical detox.
Does First Step Services accept Medicaid, Medicare or private insurance?
In the SAMHSA profile: Medicaid is not listed, Medicare is not listed and private health insurance is listed. The payment table has the full list. Plans differ, so ask the facility whether it is in your network. Our insurance guides explain what to ask.
Who does First Step Services treat?
Age groups accepted: Young Adults and Adults. Sex accepted: Female and Male. Programs or groups on record: Criminal justice (other than DUI/DWI)/Forensic clients.
Is First Step Services licensed or accredited?
The profile lists: State Substance use treatment agency, State mental health department, State department of health and Commission on Accreditation of Rehabilitation Facilities (CARF). Operated as: Private for-profit organization.
How do I contact First Step Services?
The phone on record is (919) 651-8349. Website: firststepnc.com. Pathway Recovery is a directory and does not answer calls for this facility.
Nearby Treatment Centers in North Carolina
Closest listed facilities, by straight-line distance from this address.